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  HORRIBLE! The place was burning up! They had no Ac nor were the microphones working well for the singer or the speakers. It was so hot people stood outside b/c it was cooler. We complained and they did nothing. Bad enough my friend was grieving the loss of her only son but she also had to be uncomfortable in 90% heat. Meanwhile, the staff sat in a room with AC waiting for the service to end. Never, will this place ever get my money or my loved one! They should be ashamed of themselves.

  Added February 02, 2017 by Sakeena Morgan
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  If you're looking for a Wal-Mart style Funeral Factory this is the place for you! However if you are looking for people to show some empathy during a difficult time in your life find another place to handle your loved ones service. Had they not embalmed my wife's body before I finalized the arrangements I would have had her moved elsewhere before the service. Finalizing the service with Jermaine Williams felt more like I was negotiating a car deal than making final arrangements for my wife! NEVER AGAIN!!!!

  Added January 15, 2017 by Mrhobbs 73
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  Entrusting these deceivers with a very emotional time in my life was told things would be included only to be told that they didn't tell me this I am so over being lied to.....:Never again will I refer anyone to these crooks

  Added November 08, 2016 by Sharnecia Cullins
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  We have done business with Willie Watkins Funeral Directors for several years after losing our family members. We have always been treated with respect and dignity and the ability of Mr. Watkins to go above and beyond board to accommodate us for the most simple things are commendable. I pray that he and his establishment be around for years to come as people like them are needed during these times.

  Added November 05, 2016 by Dorothy Woods
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  I would like to start by saying that from the moment I walked in the door of the Willie A. Watkins funeral home I was INSTANTLY impressed! During my first appointment I only sat down for less than 1 minute when I was approached by Mr. Willie Watkins himself. He asked if I had been helped and I let him know that I was waiting to see an associate, but he insisted that I would no longer wait and helped me immediately. After seating me in the conference room, he explained the services he could offer. Then he brought Kelvin into the room to finish the meeting, but made sure I was happy with the information provided. Kelvin was absolutely wonderful! He took me to the cemetery to speak to a representative and waited for me to finish before bringing me back to the funeral home. After my Mother passed away, the staff members came to pick her up from our home and we couldn’t believe how professional they were! The entire process from beginning to end was the greatest experience we could have asked for. We are extremely grateful to the Willie A. Watkins staff for making our time of bereavement more peaceful and allowing a smooth transition for our Beloved Mother.

  Added September 05, 2016 by Jetta Cooper